Canada's Largest Camera Integrator
416-735-7717Client Support

Why RTSOne partner for every location.

Since 1997, RTS has helped Canadian businesses secure their locations with one team for design, installation and service. Whether you have five sites or five hundred, you'll deal with the same people from start to finish.

Technician on a ladder working at a ceiling access panel
1997
Founded
12,500+
Locations serviced
150+
Certified technicians
5 to 20
Years, typical client relationship

Coverage

Local technicians, one national team.

Our technicians work in every major Canadian market, so you don't need a different contractor in each city. You get the same standards, the same paperwork and the same point of contact everywhere.

OntarioQuebecBritish ColumbiaAlbertaManitobaSaskatchewanNova ScotiaNew BrunswickNewfoundland & LabradorPrince Edward Island
Coast to coast
Technicians in every major market

Our Process

The same six steps whether it's one site or a national rollout. Here's exactly what happens at each stage and what you get along the way.

One project manager from start to finish
Installs scheduled around your hours
Paperwork handed over at every stage
We stay on for service after install
01

Site Assessment

We visit each location to understand what's there today and what you need.

  • Walkthrough with your security or LP lead
  • Existing cameras, cabling and network documented
  • Photos and notes for every site
You getWritten assessment per location
02

Design & Proposal

We turn the assessment into a clear plan with fixed pricing.

  • Camera placement and coverage maps
  • Hardware spec and cabling routes
  • Standard you can reuse at every new site
You getSystem design and fixed-price proposal
03

Project Planning

We build a rollout schedule that works around your business.

  • Installs booked around your trading hours
  • Regional crews scheduled to minimize travel
  • One project manager for every site
You getRollout schedule and point of contact
04

Installation

Licensed RTS technicians install to the same standard at every location.

  • Clean, labelled cabling
  • Consistent naming and recording settings
  • Daily progress updates on multi-site jobs
05

Commissioning & Training

We check everything against the design before we sign off.

  • Every camera verified and recording
  • Remote access set up for the right people
  • Your team trained on finding footage
You getAs-built drawings and commissioning report
06

Ongoing Service

We stay on as your service partner for the life of the system.

  • Break/fix response nationwide
  • Health monitoring and preventive maintenance
  • One number to call for every location
You getA long-term service relationship

Technology partners

The right platform for each site.

RTS is a national partner of Digital Watchdog, Speco, Solink and Uniview, so we can match the technology to your environment, budget and IT model, then install and support it to the manufacturer's standard.

Vendor-trained technicians

Our techs are trained and certified on the platforms we install.

Direct escalation

Partner status gives us a direct line to manufacturer support when something goes wrong.

Unbiased recommendations

We work across platforms, so we recommend the one that fits instead of the one we're locked into.

Digital Watchdog
National Partner

Reliable cameras and DW Spectrum VMS at a price point that scales across hundreds of sites without sacrificing image quality.

Best for Cost-conscious national rollouts

Speco
National Partner

Speco Technologies cameras and recorders offer dependable, commercial-grade video with straightforward management across many sites.

Best for Retail and multi-site standardization

Solink
National Partner

Cloud video that links footage to point-of-sale and business data, so teams can find the clip behind any transaction in seconds.

Best for Loss prevention and QSR operations

Uniview
National Partner

A broad range of IP cameras and NVRs with strong image quality and value, suited to large deployments.

Best for Large rollouts on a set budget

Certifications

Licensed, insured and ready for procurement.

Everything your procurement or compliance team will ask for, ready to send.

Provincial security licensing

Licensed in every province where we work. Documentation is available to procurement teams on request.

WSIB clearance

Current WSIB clearance certificates, ready for enterprise and government procurement.

Insurance coverage

General liability and professional liability insurance, with certificates issued for every project.

Technician certifications

Every field technician is licensed and certified for installs, service calls and assessments.

Need our compliance package for a vendor application?Request documents

About RTS

Started in retail. Built for multi-site.

RTS Security was founded in 1997 with a focus on multi-site retail security. What began as regional camera installs grew into a national operation built around chains, logistics companies and businesses with dozens or hundreds of locations.

Today our team of 152 certified technicians works in every region across Canada and the US, with a service model designed so you only ever need to call one company.

Leadership

Ed Lucas
Founder & CEO

Over 30 years in loss prevention and security integration. Ed grew RTS from a regional installer into Canada's largest multi-site camera integrator.

Work with Canada's largest integrator.

Book a free site assessment. We visit, assess, and deliver a written proposal. No cost, no obligation.

Book Free Assessment416-735-7717